Refund and Returns Policy

Welcome to our Refund and Return Policy. We appreciate your business and understand that sometimes things may not go as planned. Please read our policy below regarding refunds and returns for the events we organize.

General Policy: As an event company, we strive to provide you with excellent services and a memorable experience. However, please note that refunds and returns of tickets are subject to the discretion of the event organizer.

Refund Requests: If you wish to request a refund, please contact us at the earliest possible time. Your request will be forwarded to the event organiser for consideration. The decision to grant or deny a refund is solely at the discretion of the event organiser.

Cancellation by Organizer: In the unlikely event that the organizer cancels the event, all attendees will be informed immediately. The decision to provide a full or partial refund in such cases remains at the discretion of the event organiser.

Non-refundable Tickets: Please note that some tickets may be non-refundable, as stated at the time of purchase. In such cases, no refund requests will be entertained.

Return Policy: As a rule, we do not accept returns of tickets once they have been issued. However, in exceptional cases and at the discretion of the event organiser, a return may be considered.

Event Change: If there is a significant change in the event’s date, venue, or main attractions, ticket holders will be informed promptly. The decision to offer refunds in such cases is at the discretion of the event organiser.

Contact Information: For any questions about our refund and return policy, please contact us at [email protected].

Please remember that buying a ticket signifies your acceptance of these terms and conditions, including the Refund and Return Policy. We look forward to providing you with a memorable event experience.